S6 Connect has been providing IT support and services since 2006, though the Company was initially incorporated as  PuzzledWorld Consultancy Services Limited in 2010, and renamed in 2014.

One of the principal aims of S6 Connect was to offer ongoing support and services to former clients of Jigsaw Hosting and Hosting4u, whilst also providing IT support to a number of local and national charities, mostly involved in supporting disabled people or working within Health & Social Care or Education.

Since then S6 Connect Ltd  has grown, developed, and taken on new aspects, but the underlying principles and the roots of the Company remain key to everything we do.

S6 Connect continues to provide web hosting, design and consultancy work. We also operate an online ‘managed support‘ service to a number of local and national charities and non-profit organisations; taking responsibility for their web-based services and enquiries, and helping them to develop their communications infrastructure.  We use WordPress for many of our own sites, and now also offer an extensive WordPress Management Service, that ensures sites are kept secure and updated.

We took over JigsawDial (formerly Call4u) telephony and fax2mail services, though these continue as before and have not been rebranded or altered in any way. All accounts have been maintained free of charge since the takeover.  A range of additional Telecoms partnerships were introduced, but there have been many changes since and several once-popular services such as Virtual Fax (fax2email) and conference calling became redndance as technology developed. We are still able to provide a wide range of Telecoms solutions, from virtual landlines to full VoIP and SIP Trunk services, as well as SMS or Text Marketing. 

PC servicing and repair was a popular service for several years, but we are focussing much more on website and cloud communication than hardware now. We have several trusted partners that can help with hardware and other IT issues, and continue to provide occasional remote support to existing Clients but rarely take on new general IT work.

 

S6 Connect believes prevention is always better than cure.

We were the first UK partner of a ground-breaking online backup service that was since bought out by another Company and changed in a way that did not fit our model and ethic, but a partnership with LiveDrive (also provided under the PC World ‘KnowHow' label) saw the introduction of a great new online backup and sharing service, SaveStoreShare.

In 2013 we invested in further monitoring and management tools for home and business users alike, adding automated maintenance and quick support access to the PCSLive service range.  A dedicated tool to protect against ‘CryptoLocker' ransomware was also released free of charge, and is regularly updated alongside our managedSupport application.

We're still ardent supporters in the non-profit arena, and the early strapline of “first class services for the third sector” still rings true. As a Google Partner we have equipped several growing charities and community organisations to stay better connected with Google Apps for Education services and selected Telecoms services from our partners, as well as providing discounted software and in many cases free web hosting. Whilst many of our clients are voluntary organisations with limited financial resources, we also offer services to SMEs and individuals.

Company Director, Steve Westrop, was awarded Professional Membership of the British Computing Society – also known as the Chartered Institute for IT – in 2011 in recognition of his work with voluntary organisations, and the services created for them. Having worked with an Australia-based SaaS provider as their Frontline Operations Manager for several years, supporting a wide range of businesses globally, Steve is also an Associate Member of the Australian Computing Society. Back to the charity-focus, he is also a Member of the Chartered Institute of Fundraising and a Mentor with Digital Boost, supporting startups both in the UK and overseas.

We are members of the Federation of Small Business (FSB) and 4Networking (4N). More importantly though, S6 Connect remains a not-for-profit Company, limited by guarantee rather than by shares, and continues to work locally as well as globally.